Call Centre Advisors
Reference Number: 10357
-
Location: Hull -
Salary/Rate: 18,607.73 - £21,184.90 + Commission / Year -
Contract Type: Permanent -
Hours Type: Full Time -
Shift Type: Monday To Friday -
Browse: Sales Jobs
Job Description
Our client, a proactive company, providing excellent customer facing sales support, customer services and marketing programmes for leading customer-oriented businesses across the UK, are looking to recruit Call Centre Advisors to join their team in Hull.
Experts in B2B and B2C business, this company are a forward-thinking organisation and are offering permanent position(s) to join an existing team of hardworking call centre advisors to provide a first-class service.
You will be enthusiastic, energetic, and motivated, with excellent time keeping skills who enjoys working as part of a team. This role will suit you if you are keen to maintain high standards.
Diverse Employment are working on behalf of the advertised position so should you wish to apply, we would be pleased to hear from you.
Job Summary
Hours of Work
- Monday to Friday
Responsibilities
The following are a list of responsibilities for the Call Centre Advisors jobs in Hull :
- Represent the company well
- Provide and offer solutions for small and medium size businesses
- Upselling
- Maintain professionalism at all times
- Complete KPIs
- Work as part of a team
- Answer calls, emails and web chat enquiries from customers
- Make telesales and market research calls to new and existing customers
- Deal with customer orders
- Advise about products and services
- Support customers
- Update customers records on the CRM
Experience
- Previous customer service experience advantageous
Desired Skills / Qualities
- Must be confident and determined having excellent verbal communication skills
- Tenacious
- Ability to manage your own workload
- Be thorough and pay attention to detail
- Team player
- Remain calm in stressful situations & work well under pressure
- Self-motivated
- Able to use own initiative
- Proactive approach
- Communicate with people at all levels
Job Benefits / Perks
- 28 days holiday
- Career progression that comes with a training & support package
- Health scheme plan for you and your family
- Pension Scheme
- Full training provided
Would You Like To Apply?
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