Customer Service Administrator
Reference Number: 9597
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Location: Lincoln -
Salary/Rate: 8.91 / Hour -
Contract Type: Ongoing -
Hours Type: Full Time -
Shift Type: Monday To Friday -
Browse: Admin Jobs
Job Description
Our client, a young, rapidly growing independent firm, are looking to recruit a Customer Service Administrator to join their team based in the Lincoln area.
Experienced within their field, priding themselves on offering a range of products and advice. Such high standards have seen our client win multiple business awards.
If you want to make a difference and feel valued, this is the company for you. Your role matters!
Diverse Employment are working on behalf of the advertised position so should you wish to apply, we would be pleased to hear from you.
Job Summary
Hours of Work
- Monday to Friday, 0800 to 1700 but can change due to nature of the business. (40 hours per week, days)
Responsibilities
The following are a list of responsibilities for the Customer Service Administrator jobs in Lincoln :
- Working as a team member in an exciting fast pace office environment
- Achieve the targets and job standards set out by supervisors/managers
- Checking all emails that come into the company
- Allocate all emails then flag to correct person within the business
- Day to day customer service tasks (tracking of parcels, claiming for damages and organising replacement items)
- Liaising with the warehouse team to ensure orders are despatched on time
- Dealing with a number of difference questions and queries across multiple online platforms whilst supporting the customers journey from order to delivery
- Adhere to the companies Health and Safety Policy
Education
- Must be numerate and literate
- Good standard of education required, including Maths and English
- Must be computer literate
Experience
- Previous administration experience (preferably within a warehouse and office environment and/or similar)
Desired Skills / Qualities
- Hardworking
- Keen to develop and improve your skills
- Able to work as a team member
- Ability to organise workload independently and use own initiative
- Motivated, enthusiastic and committed
- Excellent attention to detail and accuracy
- Excellent communications skills either verbal or written with the ability to speak with people at all levels
Job Benefits / Perks
- Statutory holidays
- Pension Scheme
- Free parking
- Real possibility of a permanent position for the right candidate
Would You Like To Apply?
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