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Customer Service Advisors

Reference Number: 10361


  • Job LocationLocation: Hull
  • Job SalarySalary/Rate: 18,607 - £21,184 + Commission + attendance bonus / Year
  • Job Contract TypeContract Type: Permanent
  • Employment TypeHours Type: Full Time
  • Job Shift TypeShift Type: Monday To Friday

Job Description

Our client, a proactive company, providing excellent customer facing sales support, customer services and marketing programmes for leading customer-oriented businesses across the UK, are looking to recruit Customer Service Advisors to join their team in Hull.

Experts in B2B and B2C business, this company are a forward-thinking organisation and are offering permanent position(s) to join an existing team of hardworking Customer Service advisors to provide a first-class service.

You will be enthusiastic, energetic, and motivated, with excellent time keeping skills who enjoys working as part of a team. This role will suit you if you are keen to maintain high standards.

Diverse Employment are working on behalf of the advertised position so should you wish to apply, we would be pleased to hear from you.


Job Summary

Hours of Work

  • Monday to Friday

Responsibilities

The following are a list of responsibilities for the Customer Service Advisors jobs in Hull :

  • Represent the company well
  • Provide and offer solutions for small and medium size businesses
  • Maintain professionalism at all times
  • Complete KPIs
  • Work as part of a team
  • Helping customers submit their orders, whether this is contacting customers on the back of a failed order or helping customers choose the right products
  • Engage customers in genuine, enjoyable, conversations
  • Listen to the customers to ensure their wants and needs are met
  • Be proud and passionate to providing an exceptional customer experience
  • Update customers records on the CRM
  • Opportunity once trained to work from home and/or office working

Experience

  • Previous customer service experience advantageous

Desired Skills / Qualities

  • Must be confident and determined having excellent verbal communication skills
  • Tenacious
  • Ability to manage your own workload
  • Be thorough and pay attention to detail
  • Team player
  • Remain calm in stressful situations & work well under pressure
  • Self-motivated
  • Able to use own initiative
  • Proactive approach
  • Communicate with people at all levels

Job Benefits / Perks

  • 28 days holiday
  • Career progression that comes with a training & support package
  • Health scheme plan for you and your family
  • Pension Scheme
  • Dress Down days
  • Seasonal incentives
  • Full training provided

Would You Like To Apply?

If you're interested in applying for the Customer Service Advisor Jobs in Hull, please apply above and include your current CV.

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