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Vehicle Technician

Reference Number: 7740


Job Specifications

  • Job LocationLocation: Grimsby
  • Job SalarySalary/Rate: D.o.E / Year
  • Job Contract TypeContract Type: Permanent
  • Employment TypeHours Type: Full Time
  • Job Shift TypeShift Type: Monday To Saturday

Job Description

Are you a great problem solver?

Do you enjoy manual, hands on work?

Would you like to work for a growing company?

Our reputable client based in Grimsby, have a fantastic opportunity for a VEHICLE TECHNICIAN IN GRIMSBY to join their team on a permanent basis.

Salary Negotiable

You will be joining a team of vehicle technicians to maintain customer and fleet of vehicles. A responsible role, carrying out routine servicing and repairs in the workshop.

Diverse Employment are working on behalf of the advertised position so should you wish to apply, we would be pleased to hear from you.


Job Summary

Hours of Work

  • Days

Responsibilities

The following are a list of responsibilities for the Vehicle Technician jobs in Grimsby :

  • Works as part of the workshop team to carry out scheduled vehicle service and repair work, in accordance with technical standards
  • Examines vehicles and diagnoses non-routine defects, either in the workshop or during a road test, using a knowledge of the vehicles and technologies concerned
  • Examines vehicles and reports defects against Department of Environment (MOT) and Vehicle Safety Report (VSR) standards
  • Carries out each job within the budgeted time as set out in the Flat Rate Manuals – to maintain own labour productivity
  • Works in accordance with workshop and Centre Health & Safety requirements
  • Works with colleagues to maintain workshop standards of cleanliness and tidiness
  • Takes personal responsibility for the daily maintenance of workshop equipment, and reports equipment defects or problems that need attention
  • Follows key processes to achieve specified quality and efficiency targets
  • Works with the Centre to develop improved, more efficient processes
  • Talks to customers to summarise the details of the work required or carried out, and answer their questions
  • Offers customers a detailed technical explanation (where this is required) in a way that recognises their level of technical proficiency
  • Listens carefully to customers and builds rapport and understanding during these discussions (where possible) to deliver customer satisfaction with the Centre
  • Attends specialised training as required (e.g. in new vehicles, technology or new workshop equipment)

Education

  • Good standard of education with a qualification in Maths and English
  • Hold a recognised motor industry qualification or equivalent to NVW Lv3 or higher
  • Must hold a full driver’s licence
  • * NVQ Lv2 or higher in customer service (DESIRABLE)
  • * Appointed MOT Tester (DESIRABLE)

Experience

  • Previous experience of customer service delivered to a high standard

Desired Skills / Qualities

  • Well organised individual who is motivated and shows pride in the work
  • Willing to commit to a program of continuous improvement
  • Excellent team player who is able to work without direct supervision
  • Coach and mentor new team members in a positive and supportive manner
  • Excellent communication, administrative and organisational skills
  • Excellent customer service/people skills
  • Polite, calm and approachable persona
  • Must be a team player
  • Ability to work on own initiative or with minimum supervision
  • Must have flexible ‘can do’ approach

KPIs / Targets

  • Follows key processes to achieve specified quality and efficiency targets
  • Works with the Centre to develop improved, more efficient processes
  • Personal labour productivity (against budgeted job times)
  • Number of vehicle returns (fixed right first time)
  • Accident rates
  • CCS
  • Support provided for apprentices
  • Teamworking across the Centre

Job Benefits / Perks

  • Statutory Holidays
  • Company Pension Scheme
  • Free parking
  • Permanent position

Would You Like To Apply?

If you're interested in applying for the Vehicle Technician Job In Grimsby, please apply above and include your current CV.

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